The
term charisma is thrown around a lot
these days, applied to everyone from pop stars to the merely well-dressed.
Sure, words can mean whatever you want them to mean, but they lose their power
to explain what is going on. In sociology, charisma is a theory about a
particular kind of power, contrasted with bureaucratic power and mere
traditional authority. For Max Weber, who originated this analysis, charisma is
a main source of historical change, but it is unstable and doesn’t last. It
doesn’t mean just fashionable or popular; it means leadership that accomplishes
big things.
We can improve Weber’s theory. When we closely examine
charismatic people, we find four kinds of charisma-- i.e. there are four
different ways that people get charisma. A few people have most or all of them;
some get it from only one source.
1.
Front-stage charisma
2.
Back-stage charisma
3.
Success-magic charisma
4.
Reputational charisma
1. Front-stage charisma
Front-stage
and back-stage are Goffman’s terms for regions of everyday life: whether you
are putting on a public performance and doing official things, or when you are
in private with your intimates. Back-stage is informal, and it includes both
hanging out with your buddies and confidantes, and planning how to handle your
front-stage performances. The glib term “transparency” so widely demanded today
implies there should be no backstages; no one ever gets to plan anything or to
say what they really believe; it all has to be goody-goody front-stage clichés.
Front-stage
charisma means putting on overpoweringly impressive performances in front of an
audience. The crowd is not just convinced; they are swept off their feet. It is
more than just an entertaining moment; after such an experience, we will follow
them anywhere. Charisma seizes people’s emotions and shapes their will. A
charismatic leader is a great speech-maker. Their speeches recruit a movement.
Jesus
is the archetype of front-stage charisma. His sermon on the mount spills over
into miracles among the audience. Throughout his career he has mastery of
crowds. Even with hostile crowds, he breaks their momentum, seizes the
initiative, and ends up emotionally dominating.
Other
speech-makers with charismatic power include Winston Churchill, Franklin D.
Roosevelt, Julius Caesar, and on the dark side of the force, Adolf Hitler. The
entire Nazi movement was built on mass-participation performances, including
their sinister marches, swastikas, Heil
Hitler! salutes, and loud-speakers. A charismatic leader is master of the
mass media of the day, whatever they may be.
2. Back-stage charisma
Having
front-stage charisma does not mean you are charismatic in the informal
situations of everyday life. Winston Churchill was regarded as rather an
ill-mannered drunk at dinner parties. Alexander the Great was inspirational at
the head of his troops in battle, but he palled around with his buddies and
sometimes got into fights with them.
An
example of purely backstage charisma is T.E. Lawrence (of Arabia). When
recruiting an Arab army against the Turks in WWI, Lawrence did not try to
dominate meetings or give orders. He let the warrior equality of the desert
take its course as they discussed at leisure whether to follow the British or
not; when the timing felt right, he would quietly announce that he was going to
attack such-and-such, whoever felt like coming was welcome. Lawrence also had
weapons, money, camels, and a string of military successes, so he soon was
being greeted with enthusiastic shouts by warriors rushing to join him. Back on
the British side of the lines, Lawrence was quiet but welcome because he
brought good news. After the war, he hated publicity and disguised himself as
much as possible.
Others
with back-stage charisma included Napoleon and Steve Jobs. I will comment on
their interactional techniques in a further post.
3. Success-magic charisma
Weber’s
main criterion is that charismatic leaders are credited with supernatural
powers. Jesus, Muhammad, and Moses are associated with miracles and direct
contact with the divine. On the secular level, charisma comes from a string of
successes, especially against the odds. Such a leader becomes regarded as
unbeatable.
Napoleon
acquired such reputation for a long string of battle victories that enemy
generals said his presence on the battlefield was worth 40,000 troops, and
advised the strategy of going up against other French generals rather than
Napoleon himself. Hitler’s reputation in Germany took off with a series of
diplomatic and military victories from the mid-1930s through 1941, backing up
his earlier boast to make Germany great again.
In the
business world, Steve Jobs already had a reputation for backstage charisma when
he first developed Apple Computer Co, but his public image changed from eccentric
to unbeatable after his return to Apple in 1997 and a ten year string of
soaring product roll-outs. He artfully combined success charisma with
frontstage charisma, organizing dramatic product launches and making Apple
stores scenes for enthusiastic crowd participation.
Unbroken
success is hard to come by, and virtually all charismatic leaders have to deal
with failure at some point. But charisma requires at least an aura of success.
One way this happens is that belonging to a growing movement of enthusiastic followers gives confidence the leader’s promises will pay off. In the stock
market, a cascade of followers is a financial success in itself.
4. Reputational charisma
If you
have charisma, you get a reputation for it. The fourth type of charisma is a
result of the other three. There is also some feedback effect; the more
widespread your reputation for charisma, the more it pumps up your appeal as a
frontstage performer and as a miracle-worker. But this brings us onto tricky
grounds. People who want to be charismatic can try to manipulate it, by working
the public relations machine. How successful is this?
One
limitation is that the competition can get crowded. There is a limit on how
many charismatic people can exist at the same time, especially when they go up
against each other. * It would be like having too many prima donnas at a party.
* In examining the networks of
philosophers across history, I found a pattern of “the law of small numbers”--
the number of famously creative persons in one generation was almost always
between 3 and 6. Whether a similar law of small numbers operates for politics
or business has not yet been
found.
The
struggle for fame will shoot down many contenders, especially in an era
dominated by easy access to mass media. This implies that you need a foundation
in one of the other three forms of charisma, to have a chance at reputational
charisma.
Television
and video images convey not just reports of what people did and said, but what
they looked like saying it, as if they were face-to-face with the viewer. That
turns the most basic test of charisma more into the second type. Back-stage
charisma depends on the kinds of emotions conveyed by facial expressions and
body rhythms; people are good at picking up genuine emotions and feel uneasy
about emotions which are forced. **
**
Soon after the 1980 campaign, I attended a meeting with Paul Ekman, the
psychologist who pioneered research on the facial expression of emotions. Ekman
commented that Jimmy Carter had a forced smile, whereas Ronald Reagan’s smile
was genuine. Similarly fateful were the disastrous attempts at false
impressions in the 1988 campaign, with Michael Dukakis shown in a political ad
riding in a tank, and the 2004 campaign with John Kerry shown duck hunting.
Subtypes
of merely reputational charisma include:
-- ephemeral pseudo-charisma:
You
get a big reputation; enthusiastic crowds flock to see you; everybody wants to
get near you, touch you, get your autograph or a selfie with you. This is
pretty much the definition of being an entertainment star. It tends to be
ephemeral, all the more so as the competition for attention goes on.
It
also happens in politics. An example is Gorbachev, who was treated like a rock
star, especially in Europe during the mid-1980s. He held out a new future,
ending the Cold War, negotiating nuclear weapons reductions, and democratizing
the Soviet Union. By 1989-91, these reforms overtook Gorbachev himself; he was
not only deposed, but lost his charisma.
It comes and goes; until the early 1980s, Gorbachev was just another
Communist apparatchik, protégé of the KGB chief Andropov who came to power
after Brezhnev’s death. Gorbachev had a period of genuine successes, but his
reputation at its height was a bubble that burst when public attention turned
elsewhere.
-- historically retrospective
charisma:
Some
individuals’ charisma is created after their death. An example is Queen
Elizabeth the First, whose name is attached to the Elizabethan age. She was not
a speech-maker, and she did not direct the policy of England to any great
extent during her reign. Major decisions, like executing Mary Queen of Scots
and thereby setting off the Spanish Armada, were made behind her back. She had
no great skill in winning people over backstage. The impression of her supreme
greatness comes from two things: first, her court made a big deal out of
flattering her, surrounding her with elaborate courtesy and ostentatious
display. She wore magnificent costumes and jewels and was the center of impressive
entertainments and ceremonies. In this respect, she was quite a lot like a
Chinese Emperor, surrounded by protocol in the Forbidden Palace, while the
secretaries ran the country.
Second:
the Elizabethan period (and its continuation into the reign of her successor,
James I) was a time of great successes for England: the end of the
Protestant/Catholic struggles; the growth of English sea power to world class;
the historic outpouring of English literature, a good deal of which was
dedicated to Elizabeth or performed in her presence. Truth be told, Elizabeth
was a magnificent symbol, but a charismatic leader only by historical courtesy.
One of
the loosest ways of getting called “charismatic” is merely to be a famous name
at a time when important things happened. If we use all four criteria, we can
check empirically whether this person was charismatic or not, and in what way.
We can look at whether they were good at swaying crowds and recruiting
followers; and if they could make disciples out of their intimate
acquaintances. Every famous person can be assessed this way, if we have the
records. For ancient people this is not always clear. We know too little about
the life of Gautama, who became the Buddha. Confucius was not a public success
although he did recruit the first generation of followers who later burgeoned
into a dominant movement in the history of China.
At any
rate, we have four ways people become charismatic, and these can be used to
examine any particular case.
Does Donald Trump have charisma?
[1] Front-stage charisma is his
strength. He dominates public
meetings, making the crowd enthusiastic and intensely loyal on his behalf. In
that sense he is a great speech-maker, although not at all in the style of
traditional oratory. His sentences are short and often repetitive, his
vocabulary limited. This brings out an important point: effective speech-making
does not depend on its formal qualities. Front-stage charisma is generated by
connecting with the audience, building emotion, and riding with it.
Trump stands out from other politicians by constantly doing something surprising. From the point of view of his opponents, this means saying things which are shocking; but it also leaves them spending most of their time responding to him, expressing outrage, and rebutting his claims. Trump thus always seizes the initiative, and refuses to give it up. Whereas most people lose emotional energy when they are attacked by a barrage of criticism, Trump does not back down, but renews the attack. Media scandals usually destroy people’s careers, but Trump is unfazed by them, and uses them to focus even more attention upon himself.
Trump stands out from other politicians by constantly doing something surprising. From the point of view of his opponents, this means saying things which are shocking; but it also leaves them spending most of their time responding to him, expressing outrage, and rebutting his claims. Trump thus always seizes the initiative, and refuses to give it up. Whereas most people lose emotional energy when they are attacked by a barrage of criticism, Trump does not back down, but renews the attack. Media scandals usually destroy people’s careers, but Trump is unfazed by them, and uses them to focus even more attention upon himself.
Trump
uses the media to monopolize the focus of attention of the wider public; he
uses his rallies as a stronghold to protect himself from fallout. The way he
stands firm and plunges even further ahead in his pathway makes him a beacon
for his followers. He becomes an emotional energy hero: no one can top him or
push him off his trajectory. *
* In
contrast, in the 2000 campaign, Pat Buchanan, a candidate with a similar
anti-immigration message, was confronted at a rally in Arizona by a young man,
who said, I am one of the Mexican border-crossers you are talking about. What
about me? Buchanan was shaken, replying apologetically, I didn’t mean you in
particular. Trump is not shaken by pressure to behave according to conventional
good manners; in similar situations he attacks. Early in his campaign, he
rejected persistent questioning by television journalist Megyn Kelly, shifting
the focus to her effort to control the topic. This is where his notorious
“blood oozing out of her...” remarks came from. Feminists found this
scandalous; but it also alerted the audience that this was someone who would
not be pushed around by reporters, even in the smallest details of questioning.
Always
doing something surprising; never letting the other side set the agenda;
seizing the initiative and never giving it up: these are key characteristics of
highly charismatic persons. I have documented these same traits in the
face-to-face encounters of Jesus. Obviously I am not saying that Trump
resembles Jesus in other respects; yet both illustrate a high degree of
front-stage charisma.
Emotional
energy is confidence, enthusiasm, initiative, and persistence. In Interaction
Ritual (IR) theory, emotional energy is the result of successful encounters.
That requires getting everyone’s attention focused on the same thing;
generating a shared emotion; and building up rhythmic entrainment so that the
group feels themselves unified and strengthened. Successful IRs do not have to
start with positive emotions; negative emotions like fear or anger also work
because they attract so much attention. The key to a successful IR is to
transform the initial emotion into a feeling of collective solidarity in the
group. We may be angry but we are angry together, and that makes us strong;
fearful or frustrated but fearful and frustrated together. Trump is a master of
this dynamic in public events. Pushback from the outside does not faze him,
since it is what keeps his rallies intense; and his followers, who might
otherwise be emotionally intimidated by that pushback in the general
population, find Trump a pillar of strength. He is the unusual person who not
only rides out scandals, but flourishes on them.
[2] Back-stage charisma. Trump is much less charismatic
here. By all reports, when he interacts with people one-on-one, his attention
wanders. He gets along with persons who are extremely deferential to him. He is
more domineering than inspiring. Hence his preference for big rallies; small
meetings with one-on-one interaction are not his forte, not where he gets his
emotional energy.
[3] Success-magic charisma. This is part of
the image that Trump claims for himself, that unlike others he is always the
winner. Nevertheless, many of his business ventures have been failures, with
numerous bankruptcies. Clearly Trump is not in a league with Caesar or Napoleon
with their string of victories, or with Bill Gates or Warren Buffett in
business success.
A
number of mitigating points need to be made. Virtually no one has an unbroken
string of successes (see Napoleon, Caesar..). A reputation for success-magic
can be upheld by springing back from failures. This is what Trump does with his
bankruptcies, especially since he dumps the loss on his investors. Michel
Villette, in his study of great fortunes made in Europe and the US during
mid-20th century, found that most of them went through bankruptcies and legal
fights, which they emerged from successfully by hard-balling everyone else.
Trump fits that pattern.
In his
business career, Trump uses his claims to making great investments as a way of
snowing financiers into investing. When the enterprise fails, they are in so
deep that they have to bail him out. In his personal business, Trump has played
explicitly on the theme, too big to be allowed to fail.
Is
this success-magic charisma? At best, a manipulative form of it, characteristic
of the world of skyrocketing finances from the 1990s through the present.
[4] Reputational charisma. This kind of
charisma is derivative of the other three. There is a multiplier effect, once
the reputation machine get rolling. Thus far (mid-October 2016 at time of
writing) it remains to be seen whether Trump will turn out to be another
instance of ephemeral pop-star reputation.
In
sum, Trump has front-stage charisma, and not a lot of the other three kinds.
Does charisma win elections?
Politics
is a competition. Being charismatic for one group of people does not make you
charismatic for everyone; and that is true for any historic figure we can think
of. So having opponents who deny your charisma does not mean you don’t have it.
Modern
media-oriented political campaigns give a premium to charisma or what looks
like it. Are elections determined by who has more charisma?
In the
primary campaigns, the only other person who built up a charismatic profile was
Bernie Sanders. Clearly this was all front-stage charisma. Sanders is not
imposing as a personality. Throughout his career in Congress, he was an
isolated figure whose vote was rarely sought out by anyone. He has no record or
reputation for success. What he did find, in the 2015-16 campaign, was a
constituency who wanted somebody radical, who could voice their criticism of
the establishment. Bernie Sanders epitomizes Weber’s point that charisma comes
from the audience more than from the individual himself. This helps explain
Bernie’s reluctance to shut down his campaign, even after he had clearly lost
and his continued criticism was damaging Hillary Clinton’s general election. He
went from nobody to charismatic leader-- as long as he stayed in the magic
spotlight of his enthusiastic rallies. In this last respect, the Sanders and
Trump campaigns are similar.
Hillary
Clinton is not charismatic. She has had to learn how to make political stump
speeches. She has mastered the rhetoric, the gestures, the facial expressions.
It still doesn’t look spontaneous.* Over the years, Hillary was known as a
get-down-to-business, get-things-done person, the opposite of warm and fuzzy.
Her campaign smile, in particular, is what Ekman would call a forced smile. I
suggest that her front-stage demeanor, more than anything else, is what gives
many people the feeling she is not trustworthy. The scandal-politics of issues
about emails and Monday morning quarterbacking over terrorist attacks are less
telling than the emotional resonance that many people feel is missing in her
public face. By all accounts, she is a capable person backstage. She has a
mixed record of success, no reputation for magic. Like most politicians at the
height of a campaign, she does generate enthusiasm from her hard-core
supporters; that comes less from her own charisma than from the audience
projecting their emotions onto her.
*
Senator Ted Cruz in the Republican primaries displayed a speaking style that
also looked artificial: rhetorical statements, followed by pause for effect,
accompanied by sweeping arm gestures. It went on too long and looked like it
was coached, without getting the rhythm right. Trump beat everyone to the punch
with his spontaneity. The other politicians made him look good.
Strong
charisma is rare. In most elections, in the US and elsewhere, there has been no
charismatic figure. If we drop down to a looser criterion-- how did the
candidates compare in whatever lesser degrees of charisma they had?-- it still
would not be clear that the person who looked more charismatic won. Sometimes
clearly charismatic persons lose: Churchill’s party lost the election of 1945
even though Churchill personally was at the height of his war-time reputation.
This
is an open field for research: examine elections by rating the candidates on
the four kinds of charisma. There are instances where the most charismatic
figure rolled to victory (FDR’s string of four terms), others where the
charismatic leader lost (Teddy Roosevelt in 1912), plenty of elections where
nobody was charismatic or their charisma did not come until later (Lincoln
during the Civil War, Woodrow Wilson at the end of WWI). Charisma is just one
ingredient in political success, and we haven’t yet measured how it stacks up
against other conditions.
Charisma is not the only form
of leadership
There
are other kinds of successful organization leaders.
-- The
harmonious team manager, who gets everyone working together and
focused on goals. Eisenhower was an example; never a battlefield leader, he
kept the war effort going by managing difficult personalities like De Gaulle
and Churchill, Patton and Montgomery. Another person, well known to myself, is
a woman who wherever she goes is always elected to lead the organization or
chair the committee. She gets along with all factions, keeps things moving, and
is appreciated for winding up meetings without wasting time. (She is my wife.)
-- The smart decision-maker and strategist.
There is a lot of hype about this, especially in business, so we need to keep a
careful scorecard. In politics, an
example is 19th century German chancellor Bismarck, who engineered the
unification of the German Reich, and out-maneuvered the left by introducing a
welfare state. Today, the nearest example may be California Governor Jerry
Brown (in his later career): he plans ahead for political crises and budget
shortfalls, using the ballot initiative to change legislative rules so that his
bills can get through. Brown avoids charisma and minimizes public campaigning.
Backstage, he skips chit-chat and plunges immediately into goals and how to
reach them. Unlike charismatic leaders, strategists of this sort tend to be
undogmatic, and are willing to buck their own party and borrow policies from
the opposition. Bill Gates’ career at Microsoft is a business example.
-- The
coalition-builder. Lyndon Johnson, never charismatic in
public, was a power-house at lining up votes for legislation, with a mixture of
schmoozing, horse-trading, and putting on pressure. Abraham Lincoln, who was a
good orator, also had this skill. Coming into the presidency in a very divided
political situation, he put as many of his opponents as possible into his
cabinet, then played them against each other so as to get the most effective
financial and logistical effort for the war. His non-charismatic side was just
as important as his public charisma, which grew towards the end of the Civil
War.
Bottom
line: Charisma is one way to mobilize people into action. In elections,
charisma does not always win. In
running an organization, charismatic leadership works best in
combination with a details-oriented team, as seen in the second incarnation of
Steve Jobs at Apple. In running a government, the non-charismatic styles are an
indispensable ingredient.
Charisma
shakes things up. Other leadership styles are needed to get things done.
Goodreads Book Giveaway
Civil War Two, Part 1
by Randall Collins
Giveaway ends May 24, 2018.
See the giveaway details at Goodreads.
References
Randall
Collins, The Sociology of Philosophies. 1998.
Paul
Ekman, Telling Lies: Clues to Deceit in
the Marketplace, Politics, and Marriage. 2009.
Erving
Goffman, The Presentation of Self in
Everyday Life. 1959.
Michel
Villette and Catherine Vuillermot, From
Predators to Ikons: Exposing the Myth of the Business Hero. 2009.
On
Jesus’s interactional style:
“Jesus
in Interaction: the Micro-sociology of Charisma”
http://sociological-eye.blogspot.com/2014_04_01_archive.html
On
Steve Jobs, Napoleon, and Alexander the Great:
Randall
Collins and Maren McConnell, Napoleon
Never Slept: How Great Leaders Leverage Emotional Energy. 2016. Maren Ink.
http://maren.ink
On
T.E. Lawrence:
“How
to Become Famous: the Networks of T.E. Lawrence”
http://sociological-eye.blogspot.com/2015_04_01_archive.html
On
Queen Elizabeth the First:
Susan
Doran, The Tudor Chronicles 1485-1603. 2009. N.Y.: Metro Books.
Garrett
Mattingly, The Armada. 1959. Houghton Mifflin.